Terms of Service

Last updated: 2026-09-19

These terms set out the conditions for using the app “myupuri” (the “Service”) provided by NEVELL Inc. (“we”). Please use the Service only if you agree to them.

1. Scope

These terms apply to every relationship between us and anyone who uses the Service.

Notices and instructions we show inside the app or on this website form part of these terms.

2. Accounts

The Service is invite-only. You need an account, and as a rule you need an invite code to create one. However, until the number of accounts reaches a first-come limit we set (currently 100, which we may change), you can sign up without an invite code.

• People under 13 may not use the Service. We ask for your date of birth when you sign up.
• If you are under 18, please use the Service with the consent of a parent or guardian.
• An account is for one person. Do not lend or transfer it.
• Keep your sign-in details (Apple, Google, LINE, email) to yourself.
• There is a limit on how many people one person can invite (currently three).

3. What the Service does

When two users bring their phones close together, both cameras shoot at the same moment and the photos are combined into a single strip image.

Photos and videos are saved on each user’s device. They are also stored on our servers, linked to each user’s own account, as a backup and so they can be restored when you change phones or reinstall the app. Only the account holder can see the copies on our servers.

Deleting a photo or an album in the app also deletes the copy on our servers. See the Privacy Policy for details.

4. What you must not do

You must not:

• photograph someone without their consent, or publish or distribute a photo without the consent of everyone in it;
• take or share obscene images, images that hurt others, or images that infringe someone’s rights;
• impersonate another person, or misstate your age when signing up;
• sell invite codes, hand them out to the public, or create multiple accounts to get around the invite limit or the first-come sign-up allowance;
• analyse or modify the Service, gain unauthorised access, or send automated bulk requests;
• break the law or public order, or infringe our rights or those of a third party;
• do anything else prohibited by the Acceptable Use Policy.

5. Rights in photos

• Rights in a photo or video belong to the user who took it.
• By shooting together, you each allow the other to keep that photo on their device and in their account and use it for personal enjoyment.
• Get the consent of everyone in the photo before posting it on social media.
• We handle photos and videos only as needed to run the Service (storing, restoring, deleting and so on) and to act under the law or these terms.
• Rights in designs such as frames and characters belong to us or to their rights holders. See the Content and Rights Policy.

6. Paid features

• The core of the Service is free. Special frames (such as limited-time collaboration frames), AI edits and other extras are used with “points” bought as in-app purchases. Points expire 180 days after you get them and cannot be transferred to anyone else or exchanged for money.
• Payments are handled by the App Store or Google Play, and cancellations and refunds follow each store’s rules.
• Because these are digital goods, we cannot accept returns or exchanges after purchase, except where the law requires it.
• See the Pricing and Billing Policy for prices and payment, and the Refund and Cancellation Policy for refunds and cancellation.

7. Changes and interruptions

We may change the Service, or stop providing it, without prior notice.

We are not liable for damage caused by this, except where we acted intentionally or with gross negligence.

8. Suspension and deletion of accounts

If you breach these terms we may suspend or delete your account without notice.

You can delete your account at any time from “Me” in the app (Deleting your account). All photos and videos stored on our servers are deleted with it and cannot be restored.

9. Disclaimer

• We do not warrant that the Service fits your particular purpose, or that it has the functions, accuracy or usefulness you expect.
• We do not guarantee that photos and videos stored on our servers will never be lost or damaged. Please also save the ones that matter to you in your photo library or elsewhere.
• We are not responsible for disputes between users, including disputes about photos. Please resolve them between yourselves.
• Where we are liable, our liability is limited to the amount you paid us in the previous 12 months.

10. Governing law and jurisdiction

These terms are governed by the law of Japan.

The court with jurisdiction over our head office has exclusive jurisdiction of first instance over any dispute about the Service.

11. Contact

For questions about the Service or these terms, use the contact form.

This English text is a reference translation. The legally binding version is the Japanese one; if the two differ, the Japanese version prevails.

Operator: NEVELL Inc. ／ Contact: Contact form